Website & Ticket Terms

These terms apply to use of this website and purchases of cherry-picking entrance tickets and prepaid punnets from Klondyke Cherry Farm.

Supplier: Klondyke Cherry Farm, info@klondyke.co.za. The full legal name and address of the business operating Klondyke Cherry Farm will be added here once confirmed.

Accommodation is subject to our separate Accommodation Terms.

Nothing in these terms removes rights provided by the Consumer Protection Act, the Electronic Communications and Transactions Act or other applicable South African law.

Cherry picking is seasonal and depends on fruit availability, weather and safe operating conditions.

Cherry season officially opens 20 November 2026. This confirmed opening date does not mean the farm is already open before that date.

Available booking dates, opening hours and notices are displayed on the website. Please check updates before travelling.

Current entrance prices are:

• Adults aged 12 and over: R40 per person.
• All children under 12: R20 per person.

Please include every visitor in your booking. There is no free under-5 ticket.

Prepaid punnets:

• Small: R110, approximately 1 kg.
• Large: R190, approximately 2 kg.

Punnets are purchased separately from entrance tickets.

Each punnet has a fixed price. Whether you pick it half full or piled high, the price remains the same. Cherries are not weighed afterwards. Approximate weights are a size guide and are not a guaranteed quantity.

Only the purchased farm-issued punnets may be used to take away cherries picked under this offer.

The checkout shows the complete amount payable, including any applicable taxes or disclosed charges, before payment. Prices confirmed for an accepted order will not be increased retrospectively.

Tickets are valid for the visit date recorded on your confirmation.

Please check the date, visitor quantities and punnet sizes before paying. Contact us promptly if you find an error.

Date changes must be agreed with us and are subject to availability. A request does not change the booking until we confirm it.

Online ticket payments are processed through Yoco.

An order is confirmed when payment has been successfully verified and we issue an order confirmation. An incomplete checkout or payment screenshot alone is not a confirmed booking.

If you are charged but receive no confirmation, contact us with the payment and order details before attempting another purchase.

Tickets and punnets can be bought online when sales are enabled or at our NEW farmstall on the day, subject to operating conditions and availability.

Keep your order confirmation secure and available at arrival. Please show it on your phone or bring a printed copy and present it at the farmstall on arrival.

A confirmation may be presented digitally or printed, provided the order number is readable. A copied confirmation does not create an additional entitlement.

Admission and punnet collection are recorded separately. Purchased punnets must be collected from the designated collection point.

If a ticket appears to have been used without your permission, staff will review the available records.

Tractors shuttle visitors to the orchards and return them to the farm area. Queues and waiting times may occur.

Follow staff instructions, board and leave tractors only when directed, remain seated while moving and supervise children.

Picking areas may change as fruit ripens. Enter only areas opened to visitors.

Please pick carefully, protect the trees and leave farm equipment undisturbed.

This is a working farm with uneven ground, moving vehicles, outdoor weather exposure and agricultural activities.

Wear suitable footwear and clothing, bring sun protection and supervise children throughout your visit.

Tell staff if you need assistance or have an accessibility requirement so that we can discuss practical arrangements.

Unsafe, abusive or seriously disruptive behaviour may result in refusal of entry or removal. Any refund consequences will be assessed fairly and subject to applicable law.

We take reasonable care for visitor safety. These terms do not exclude liability for gross negligence, intentional wrongdoing or anything that cannot lawfully be excluded.

Please send cancellation or date-change requests to info@klondyke.co.za with your order reference and visit date.

You may cancel an advance booking subject to any reasonable cancellation charge permitted by law. We assess the notice given, the nature of the booking, work already performed and our reasonable ability to accommodate another visitor.

We will explain any proposed deduction. We do not automatically treat every cancellation or missed visit as a forfeiture of the full payment.

Where the Consumer Protection Act applies, no cancellation fee will be imposed when the booking cannot be honoured because of the death or hospitalisation of the person for whom or for whose benefit it was made. Reasonable supporting information may be requested.

Rain or a forecast alone does not automatically mean the farm is closed.

If we cancel a visit before admission because of unsafe conditions, unavailable fruit or another operational problem, we will offer an alternative date or a refund for the affected unused entrance tickets and uncollected punnets. You do not have to accept a credit instead of a refund where a refund is due.

If a visit is materially interrupted after arrival, we will assess an appropriate remedy based on the service provided, unused purchases and applicable consumer rights.

Please contact us before travelling if conditions are uncertain.

Approved refunds will normally be returned through the original payment method where possible. Processing time depends on the payment provider and bank; we will explain the expected timing when arranging the refund.

Processing fees will not automatically be deducted from refunds where doing so would be unlawful.

We take reasonable care with website information and correct material errors when identified. If an error affects a purchase, we will contact you and arrange a fair resolution.

Weather information is guidance and may not reflect conditions at every point on the farm. Staff safety decisions take precedence over the weather display.

External activity listings and links are provided for convenience. Third-party availability and conditions should be checked directly.

Our Privacy Policy explains how personal information is used.

Newsletter consent is optional and separate from acceptance of these terms.

Please contact info@klondyke.co.za with your order reference and a description of the issue so that we can try to resolve it.

These terms are governed by South African law. They do not prevent you from approaching a competent court, regulator, ombud or consumer-protection body.

Changes to these terms apply prospectively and do not remove rights attached to an existing confirmed order.